Case Study: Handy Andy Family of Companies achieves inventory visibility, control, and 24x7 access with Epicor BisTrack (Epicor)

Lumber and building materials dealer and distributor gains visibility, control, and longevity with Epicor BisTrack

Handy Andy Family of Companies is a lumber and building materials dealer operating five retail locations and two distribution yards in Georgia and South Carolina. Facing an aging ECi Advantage system with limited support, poor visibility into branch operations, and restricted after-hours access, the company needed a modern, integrated solution to improve inventory control and financial visibility across its locations.

Handy Andy implemented Epicor BisTrack (hosted), gaining 24x7 web access, role-specific real-time dashboards, integrated inventory and purchasing across branches, and mobile delivery features (including photo attachments for proof of delivery). The result was tighter inventory buying and valuation, consolidated real-time financials, improved customer service, reduced IT overhead, and ongoing training and support—positioning the business for long-term growth.

Handy Andy Family of Companies

Russ Bell

Owner