Case Study: Logan Trading Company achieves real-time inventory control and 30-40% return on email marketing with Epicor Eagle

Logan Trading Company - Customer Case Study

Logan Trading Company is a retail garden center in Raleigh, NC, that struggled with paper-based, inaccurate inventory controls, an unautomated POS, and poor visibility into operations. These challenges made it difficult to manage 22,000 SKUs and perishable stock efficiently while delivering consistent customer service.

By implementing Epicor Eagle to automate POS, inventory and loyalty tracking, Logan’s gained real-time inventory visibility, faster workflows and the ability to run targeted promotions. The loyalty program grew membership from about 7,000 to over 11,000 in its first year (a 57% increase), email campaigns return 30–40%, and the company now manages perishable inventory more precisely while improving sales and operational clarity.

Logan Trading Company

Joshua Logan

Operations Manager, Logan Trading Company