Case Study: Little Hardware achieves fewer stockouts and faster replenishment with Epicor Eagle Inventory Planner

Little Hardware - Customer Case Study

Little Hardware, a family-owned hardware supplier in Charlotte, NC founded in 1922, needed a better way to manage inventory across varied vendor lead times and ordering frequencies to maintain service for hard-to-find specialty items. Manual safety‑stock guesses and inconsistent replenishment led to frequent stockouts, slow order cycles, and cash tied up in slow-moving, low‑margin items.

By implementing Epicor Eagle Inventory Planner (Compass-based), Little Hardware adopted best‑fit forecasting, service‑level driven safety stock, and vendor‑specific order cycles that account for lead‑time variances. The result: fewer stockouts, faster replenishment, fewer PO edits, improved forecast accuracy, and reallocated capital into more profitable inventory—delivering measurable improvements in cash flow and service.

Little Hardware

Kyle Little

eCommerce and IT Manager, Little Hardware