Case Study: SIDDCO Plastics achieves unified operations and full traceability with Epicor ERP

Leading UAE Plastics Manufacturer Selects Epicor ERP to Improve Operations

SIDDCO Plastics, a Sharjah‑based HDPE bottle manufacturer established in 2008 with an 80M‑bottle annual capacity serving lube oil, dairy and cosmetics customers, needed a single ERP for the SIDDCO Group to replace disparate sales, manufacturing, finance and quality systems. The company sought stronger reporting and analytics, simpler stakeholder use, better interdepartmental visibility, and 100% traceability to support sustainability and regulatory compliance.

SIDDCO implemented Epicor ERP, investing six months in customisation and eight months in testing, with 350+ customisations including a 26‑digit product identifier, 60+ dashboards, 50+ reports and 100+ BPM directives. The unified system (40 users) delivered improved visibility, integration and supply‑chain communication, automated shop‑floor processes via barcode scans for 4,000+ SKUs, faster root‑cause analysis, reduced waste and errors, stronger financial insight and granular security controls—enabling faster, data‑driven decisions and better operational control.

SIDDCO Plastics

Saymaad Mansoor

Head of IT