Case Study: Zaker Trading achieves 35% improvement in accounts receivable and significant operational efficiency with Epicor ERP

Leading UAE industrial supplier implements Epicor ERP as platform for growth

Zaker Trading is a Dubai-based distributor of welding, lifting, safety, power tools, abrasives and other engineering products serving the UAE and wider GCC since 1987. Facing an archaic, siloed accounting system that required slow, manual processes (notably for quotations), the company needed a user-friendly, industry-tailored ERP that could scale with growth while requiring minimal IT overhead.

Zaker deployed Epicor ERP across the group—covering financials, supply chain and inventory—and gained real-time visibility, streamlined processes and unified operations. The rollout delivered a 35% improvement in accounts receivable, significant operational efficiency gains, faster delivery and the ability to adopt industry best practices, providing a scalable platform for future growth.

Zaker Trading

Charles Jesudason

Group General Manager