Case Study: Moffatt & Powell | RONA scales operations and boosts efficiency with Epicor BisTrack

LBM Pro-Dealer and Retailer Uses Business Intelligence from Epicor to Optimize Efficiency

Moffatt & Powell | RONA is a London, Ontario lumber and building materials retailer with six locations that has been expanding through acquisition and an affiliate relationship with RONA. The company needed to convert newly acquired stores, scale retail and yard operations, and improve efficiency — all without adding head-office staff.

By implementing Epicor BisTrack with EDI integration, role-based dashboards and business intelligence, Moffatt & Powell automated data flows, sped store conversions to just days, and combined sales, labor and inventory data for exception reporting and real-time staffing adjustments. The outcome: they added a 30-person branch with no additional HQ hires, tightened discount and inventory controls, increased productivity and faster issue resolution, and improved customer service.

Moffatt & Powell | RONA

D’Arcy Quinn

Vice President