Epicor
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A Epicor Case Study
Wannemaker’s Home and Garden is a family-owned lawn and garden and home center in Downers Grove, IL, that has served its community since 1967. Facing management transitions, stiff big‑box competition, and the need to reward loyal customers while improving inventory accuracy and special‑order processes, the store needed a modern, integrated retail system to keep operations accurate and scalable.
Wannemaker’s implemented the Epicor Eagle suite—including Eagle, Eagle Loyalty, Advanced Special Orders, and Eagle Tablet POS—to centralize POS, loyalty, ordering, and inventory management. The results: an 8% increase in profit margins, nearly a 1‑point rise in inventory turns, more than 16,000 loyalty enrollments, faster, more accurate special orders, improved inventory visibility, and mobile POS capabilities that speed checkout and seasonal operations.
Jennifer Wannemaker
General Manager