Epicor
780 Case Studies
A Epicor Case Study
Kwalyti Tool, a Batavia, Illinois industrial machinery shop, struggled in its early years without an integrated business system—manual reporting and no reliable way to track job hours or material costs meant the company was routinely undercharging customers and suffering year-over-year profit loss. Fragmented information and handwritten job records prevented accurate quoting, job control, and financial visibility.
By implementing Epicor ERP (upgrading from Vista to Epicor 9) and modules for MES, job management, financials and Advanced Print Management, Kwalyti automated job tracking, quoting and billing. The company realized ROI in under three months, grew sales from $300–500K to over $5.5M, cut postage from $3,500 to under $1,200, sped job turnaround dramatically, and sustained high productivity with a small staff while improving customer service and profitability.
Gordon Erickson
Owner, Kwalyti Tool