Case Study: The Ware Group achieves 2x sales growth and 99.99% inventory accuracy with Epicor Eclipse

Johnstone distributor excels with Epicor Eclipse™

The Ware Group, the largest distributor in the Johnstone Supply Cooperative and a leading HVAC/R wholesaler in north and central Florida, operates 18 branches from its Jacksonville headquarters with 250 employees serving contractors and institutional accounts. Facing rapid regional growth, the company needed to improve operational efficiency, inventory accuracy, communication, and customer service to scale across locations and seasonal demand.

By implementing Epicor Eclipse ERP with a wireless warehouse management system, RF/mobile ordering, EDI and web-based cataloging, The Ware Group streamlined purchasing, order entry, and inventory control. The solution helped double sales over eight years, deliver 99.99% inventory accuracy, raise sales revenue and profit per employee by 70%, and enable faster, more accurate order processing and rapid seasonal staffing.

The Ware Group

Don Livingston

VP of Finance, IT, and HR