Case Study: Royal Corporation achieves 30–40% sales growth without increasing headcount with Epicor Prophet 21

Janitorial/sanitary maintenance distributor grows with Epicor® Prophet 21®

Royal Corporation is a Santa Fe Springs, California–based distributor of janitorial/sanitary maintenance and disposable foodservice supplies serving movie theater chains, schools, universities and municipalities. Facing an outgrown legacy ERP and goals to improve warehouse efficiency, electronic ordering, customer service, and scalable growth, the company needed stronger EDI, wireless warehouse capabilities, and better mobile access for its sales and operations teams.

Royal implemented Epicor Prophet 21 with a Wireless Warehouse Management solution, DynaChange customization, and a third‑party mobile integration. Since go‑live, Royal has grown sales 30–40% without adding headcount, receives about 70% of orders electronically (cutting order‑entry costs), speeds new‑hire training, improves picking and shipping accuracy, and sees better A/R, cash flow, and inventory turns.

Royal Corporation

Jonathan Soon

Vice President of Operations