Case Study: Industrias Nigua (Indusnig) achieves greater efficiency and market growth with Epicor ERP (Epicor)

Industrias Nigua (Indusnig) - Customer Case Study

Industrias Nigua (Indusnig) is a 260‑employee paper products manufacturer based in Santo Domingo, Dominican Republic, aiming to lead the Caribbean market. As the company shifted to a process‑driven, growth‑oriented strategy, its legacy in‑house software could not deliver the needed automation, integration, or productivity gains—prompting a formal ERP search to support expansion and improve operational efficiency.

Indusnig selected Epicor ERP after evaluating multiple vendors; implementation followed Epicor’s Signature Methodology with one month of planning and a six‑month go‑live. The solution delivered faster, integrated processes, improved user productivity and Microsoft Office interoperability, and helped Indusnig become both a customer and regional reseller (Softnig), strengthening its competitive position and ability to replicate the model across the Caribbean.

Industrias Nigua (Indusnig)

Yandra Portela

Executive Vice President, Indusnig