Case Study: Oliver H. Van Horn Company, Inc. achieves 12% profit increase and 65% reduction in price overrides with Epicor Prophet 21 Strategic Pricing

Industrial distributor sees increased profit with Epicor Prophet 21 and Strategic Pricing

Oliver H. Van Horn Company, Inc. is a New Orleans–based industrial distributor (founded 1903) with 70 employees and about $30M in annual revenue across eight Gulf Coast locations. The company needed a rule‑based pricing structure to curb discretionary price overrides, improve pricing consistency, and increase profitability.

OVH implemented Epicor Prophet 21 with Strategic Pricing, using historical sales data to segment customers, set pricing standards, and centralize override controls and incentives. The initiative reduced price overrides by 65% and increased overall profit by 12%, while improving pricing accountability and ease of training.

Oliver H. Van Horn Company, Inc.

Kelly Latham

IT Manager, Oliver H. Van Horn Company,Inc