Case Study: Cornell’s True Value Hardware boosts margins and trims inventory with Epicor Eagle

Increases margins with improved inventory planning, profitable pricing strategies, and data-driven decisions

Cornell’s True Value Hardware, a single-location retailer in Eastchester, NY operating since 1909, needed better ways to forecast demand, set profitable prices, and merchandise effectively within limited floor and parking space. The team sought to improve inventory investment, reduce out-of-stocks and returns, and extract more profit per square foot while eliminating time-consuming manual pricing tasks.

By deploying Epicor Eagle Inventory Planner, Pricing Planner, and Performance Manager, Cornell’s moved to algorithm-driven forecasting, targeted pricing tiers, and dashboard-led merchandising decisions. The results: inventory fell about $50,000 (≈5%), sales rose ~10%, gross margin improved 2% year-over-year, manual pricing work was eliminated, and targeted merchandising (via market-basket analysis) boosted end-cap profits.

Cornell's True Value Hardware

John Fix III

President