Case Study: Smith and Edwards achieves a 10% sporting goods margin boost and streamlined inventory management with Epicor

Improving Profitability and Efficiency With Epicor Solutions

Smith and Edwards is a family-founded specialty retailer (Ogden, Utah) established in 1947 that operates two stores carrying a vast, diverse assortment of merchandise—over 300,000 SKUs across outdoors, apparel, firearms, hardware, and more. The company needed to improve efficiency and profitability, tighten inventory control across many low-margin and slow-moving items, simplify firearms recordkeeping, and build an eCommerce presence.

They deployed Epicor Eagle N Series and related modules (FFL Compliance Manager, Compass, Inventory Planner, iNet, Mobile RF, etc.) to deliver real-time inventory, customizable promotions and performance reporting, electronic firearms bound-booking, and mobile scanning. The results included a 10% increase in sporting goods margin, faster and more accurate cycle counts, reduced data-entry and audit time, expanded eCommerce with 29,000 SKUs (55% of online customers out of state), and overall smoother, more profitable operations.

Smith and Edwards

Craig Smith

CEO