Case Study: Klem’s Tractor achieves $10,000 annual savings and streamlined inventory management with Epicor Eagle (Epicor)

Improves business processes and saves money with Epicor Eagle solutions

Klem’s Tractor is a single-store, family-owned farm-and-home retailer in Spencer, Massachusetts, founded in 1946 and managing over 300,000 SKUs with about 100 employees. The company struggled with time-consuming manual processes—hours lost daily sorting and stapling credit-card receipts—and persistent inventory-management issues like duplicate or incorrectly priced SKUs and negative on-hand quantities.

By deploying Epicor Eagle (POS), Epicor Document Management, Business Advisor, Compass and Viewers, Klem’s automated receipt filing with signature capture, used POS lookups and macros to speed data entry, and ran targeted reports to find and fix inventory problems. The changes saved roughly $10,000 a year in paper and labor, eliminated pallet storage of tapes, recovered about an hour a day, cut reporting time from days to minutes, simplified training, and improved purchasing and margin decisions.

Klem's

Jessica Bettencourt

President