Case Study: Humtown Products achieves faster response times and real-time data insight with Epicor ERP

Humtown gains faster response time and improved data insight with Epicor ERP

Humtown Products is a family-owned metal casting and foundry business in Columbiana, OH, serving multiple industries since 1959. The company needed a next-generation ERP to improve responsiveness, provide an easy-to-use interface for custom reporting, and integrate with its in-house and third-party software.

Humtown upgraded to Epicor ERP version 10, leveraging Business Activity Queries, Service Connect, a product configurator, and a touch-enabled UI to automate reporting and workflows. The result was faster response times and streamlined operations—quotes to production in 15–30 minutes, near real-time project updates (every five minutes), automated packing slips, and improved visibility and decision-making across quoting, order entry, shop floor and invoicing.

Humtown Products

Brenda Mohr

Solution Provider