Case Study: Madsen's Custom Cabinets achieves greater efficiency and productivity with Epicor

How a family woodworking business embraced cognitive ERP and industry-focused AI to innovate with intent

Madsen's Custom Cabinets, a long-running Alberta woodworking business, needed a better way to support growth, improve access for remote work, and streamline multiple data sets. After years on Epicor, the company upgraded to Epicor Kinetic in the cloud and began exploring Epicor Prism to reduce manual work and support faster decision-making.

With help from Epicor and Six S Partners, Madsen's Custom Cabinets migrated to cloud ERP and reprogrammed its Configurator, making the IT transition smoother than expected. The team expects Epicor Prism to save significant time by automating routine updates, reducing email back-and-forth, and improving communication across a multilingual workforce; leaders said the rollout should free up high-value staff and could fundamentally change production meetings.

Madsen's Custom Cabinets

Tyler Madsen

Director