Epicor
780 Case Studies
A Epicor Case Study
Ellis Home and Garden is a 30-year lawn-and-garden retailer in Bossier City, LA, operating five year-round stores, three seasonal sites, an online store and a greenhouse with about 200 employees. The company had outgrown its proprietary systems and was managing inventory with Excel spreadsheets, making seasonal forecasting, real-time reporting and a customer loyalty program difficult to execute efficiently.
Ellis implemented Epicor Eagle N Series and supporting tools — including Epicor Compass, Eagle Mobile Manager, Eagle Loyalty, Training on Demand and Dynamic Promotions — to centralize inventory, reporting and customer engagement. The changes eliminated spreadsheet-based processes, reduced inventory value by 15% (freeing over $500,000 in cash), increased year-to-date gross profit by 2.2%, produced faster, real-time reporting, cut stockouts, and grew the loyalty program to 30,000 members while enabling quick manager decision-making and smooth employee adoption.
Derek Ellis
CEO