Case Study: H.J. Oldenkamp Company achieves reduced costs and improved customer service with Epicor Prophet 21

H.J. Oldenkamp Company - Customer Case Study

H.J. Oldenkamp Company, a Warren, Michigan distributor of specialty building products (and Michigan’s sole DuPont Corian distributor) with about 35 employees, was hampered by an outdated software system that lacked general ledger functionality, reliable inventory tracking, and easy access to order information. The result was high paperwork costs, slow order processing, poor inter-department communication, and degraded customer service.

The company implemented Epicor Prophet 21®, which delivered reliable financials and inventory visibility, faster order processing, and real-time interdepartmental information. Within a year Oldenkamp cut paper and operational costs, improved customer service response times, streamlined communications (orders, billing, and shipping are visible at a glance), and gained a platform to support future growth.

H.J. Oldenkamp Company

Jeff Jensen

Operations Manager, H.J. Oldenkamp