Case Study: Harry Cooper Supply achieves increased profitability and pricing discipline with Epicor Eclipse Strategic Pricing

Harry Cooper Supply - Customer Case Study

Harry Cooper Supply, a Springfield, Missouri plumbing/electrical/HVAC distributor with 165 employees and roughly 20,000 SKUs, needed to improve profitability by developing pricing discipline and removing emotion from pricing decisions across multiple locations.

Using Epicor Eclipse with an integrated Strategic Pricing module—plus focused data analysis and sales training—Harry Cooper standardized prices by customer segment and product, enabling disciplined, consistent pricing. The result was a fast payback through increased profit, minimal customer pushback, clearer customer profitability insights, and measurable internal pricing controls.

Harry Cooper Supply

Larry McMullin

Chief Financial Officer, Harry Cooper Supply