Case Study: Harrison Silverdale boosts warehouse efficiency with Epicor Prophet 21

Harrison Silverdale reduces picking times and errors with Epicor in 14 months

Harrison Silverdale, a family-run fastener distribution company, required an ERP system with robust warehouse management to move away from cumbersome paper-based processes and gain better traceability and remote access. They partnered with Epicor to implement the Epicor Prophet 21 solution, seeking to optimize efficiency and support future growth.

Epicor implemented its Prophet 21 platform, which included a Warehouse Management System (WMS) and Epicor Grow analytics. The solution delivered barcoded automation, which drastically reduced picking errors and times, and provided a complete audit trail for sub-contracted parts. The results for Epicor's customer included significant efficiency gains, AI-driven business insights, and a scalable cloud-based system that transformed their operations.

Harrison Silverdale