Case Study: Hein Electric Supply achieves faster, more efficient growth with Epicor

Harnessing Flexible, Powerful ERP to Enhance Customer Experience and Speed Data-Driven Business Growth

Hein Electric Supply, Southeastern Wisconsin’s largest independent electrical distributor, needed to replace an unreliable, inflexible ERP system that was slowing processes, creating instability, and adding costs. To stay competitive while growing, the company turned to Epicor Eclipse from Epicor for a more robust, scalable, user-friendly solution built for wholesale distribution.

Epicor implemented Epicor Eclipse, helping Hein Electric Supply go live in roughly six months and quickly modernize operations. The new system improved product search, sped up pick ticket and invoice printing, strengthened reporting and support, and enabled a real-time ecommerce site in less than four months. Hein Electric Supply reported at least a 15% to 20% productivity increase, faster issue resolution, and the ability to grow with fewer staff and less outside support.

Hein Electric Supply

Chris Stoming

President