Case Study: Ennis True Value Hardware achieves faster staff training and higher inventory turns with Epicor

Grows with Epicor solutions and consulting

Ennis True Value Hardware is a single-store hardware, home and garden retailer in Ennis, Montana, serving a small year-round population that swells in summer. The store struggled with staying current on software, training seasonal staff who nearly double each summer, and optimizing inventory levels across seasons.

With Epicor Professional Services, Ennis upgraded to Eagle N Series and added Inventory Planner and Pricing Planner, receiving tailored remote training on their own system. The new Windows-style interface and planners shortened the learning curve, simplified seasonal hiring, cleaned up pricing and margins, increased inventory turns, reduced stockouts, and enabled easy QuickBooks integration — allowing the business to grow alongside Epicor.

Ennis True Value Hardware

Lou Ann Cook

Office Manager