Case Study: Grove Medical achieves 60% reduction in inventory adjustments and 8.5% revenue growth with Epicor Prophet 21

Growing medical distributor positions itself for success with Epicor Prophet 21

Grove Medical, a Greenville, SC medical distributor founded in 1988 with about 65 employees, had outgrown its legacy systems and needed a modern ERP to handle vendor rebates (about 10% of revenue), backorder fulfillment, online sales and customer-level margin visibility. Manual workarounds left orders untracked and made it difficult to see true margins or manage inventory effectively.

Grove implemented Epicor Prophet 21 (with Epicor Business Analyzer and B2B site management) in late 2009–mid 2010, which improved visibility and automation. Within six months inventory adjustments fell 60%, company revenue rose 8.5% without additional staff, internet sales increased 5%, freight capture improved ~6%, orders now close in one to two days, and customer satisfaction and order accuracy increased.

Grove Medical

Melissa Selig

Chief Financial Officer, Grove Medical, Inc