Case Study: Moscow & Pullman Building Supply achieves better margin tracking, inventory control, and more efficient ordering with Epicor BisTrack

Growing LBM Business Better Tracks Margins, Controls Inventory, and Orders More Efficiently With Epicor BisTrack Software

Moscow & Pullman Building Supply is a long-standing lumber and building materials retailer with two locations in Moscow, ID and Pullman, WA that expanded its retail and warehouse footprint and added flooring/installation services. The company needed a modern, continuously evolving system to replace a limited legacy solution (Epicor Falcon) and reduce manual work while gaining better visibility into margins, inventory, orders, and deliveries.

They implemented Epicor BisTrack and the BisTrack Journey Planner, using kits and work orders to streamline flooring installs and tying purchase orders, invoices, and credits together for full account trails. The solution delivered clearer product and customer performance data, improved margin tracking, inventory control, and ordering efficiency, more efficient, trackable deliveries with customer notifications, higher satisfaction, and more effective, real‑time promotions.

Moscow & Pullman Building Supply

Brandon Rucker

Intelligence and Inventory Control