Case Study: Smith and Edwards achieves streamlined firearms compliance and peace of mind with Epicor FFL Compliance Manager

Gains Peace of Mind and a Competitive Advantage With Electronic Firearms Bound Book, Delivered by Two Industry-Leading Firms

Smith and Edwards Co., a single-location specialty retailer founded in 1947 in Ogden, Utah, sells a wide mix of goods including firearms. The company struggled with time-consuming, error-prone firearms recordkeeping using hard-bound books and had tried other FFL software that didn’t meet their needs, creating audit stress and reducing time for customers.

They implemented Epicor Eagle N Series and the cloud-based Epicor FFL Compliance Manager (developed with Orchid Advisors). The quick installation and electronic serial-number scanning increased data accuracy, cut data-entry time, made records instantly accessible for ATF audits, and provided peace of mind and a competitive advantage while freeing up staff to serve customers.

Smith and Edwards

Mike Vause

Sporting Goods Manager