Epicor
780 Case Studies
A Epicor Case Study
Weston Nurseries is a fourth‑generation lawn and garden retailer in Hopkinton, Massachusetts, operating two locations and selling both green and hard goods. The company struggled with manual inventory transfers, weak inventory and CRM capabilities in its legacy system, and needed a technology upgrade to support multi‑location operations and future growth.
Weston implemented Epicor Eagle N Series and Epicor Compass to centralize inventory, reporting, and loyalty management. The solution enabled accurate inter‑store tracking, converted the business to a buy‑and‑sell model, improved margins by about 2% (including roughly $100,000 in margin gains from a redesigned loyalty program), delivered more relevant promotions, and increased annual average rings per customer by about 0.3%.
Peter Mezitt
President