Case Study: Flower World achieves faster checkout and better inventory insights with Epicor Propello from Epicor

Flower World - Customer Case Study

Flower World, a 15-acre retail nursery and produce market on the U.S. West Coast, needed to modernize operations after years of manual, paper-based processes, limited sales visibility, and aging hardware. As part of a broader transformation, the company looked for a point-of-sale system that could streamline checkout, improve business continuity, and provide better data on what it was selling; it chose Epicor Propello from Epicor because it was built for nursery businesses.

With Epicor Propello, Epicor helped Flower World cut checkout time from over five minutes to less than a minute, reduce open registers from 14 to 5, and keep operations running during a 1.5-day internet outage using offline mode. The system also simplified training to about 15 minutes, eliminated the need for two front-line supervisors, and gave Flower World SKU-level data that improved demand planning, reduced waste, and supported a more efficient just-in-time growing model.

Flower World

Filip Hantson

Director of Operations