Case Study: Sportsman’s Guide achieves more efficient, compliant firearms sales and transfers with Epicor FFL Compliance Manager

Firearms Sales and Transfers Made More Efficient With Cloud-Based Epicor FFL Compliance Manager

Sportsman’s Guide, a South St. Paul outdoor retailer founded in 1977, expanded from catalogs and eCommerce into firearms, showcasing up to 70 guns in-store and bringing 600 more from its distribution center. Handling high volumes (200–300 guns/day direct-to-consumer and about 60 retail transfers/week) exposed inefficiencies in paper-based A&D records, slow trace and inventory searches, and time-consuming 4473 workflows that ate labor and payroll hours.

The company implemented the cloud-based Epicor FFL Compliance Manager (developed with Orchid Advisors) to digitize 4473 forms, centralize A&D records, and speed traces and inventory queries. The easy-to-install, browser-based solution improved accuracy, enabled customers to complete purchases in as little as 15 minutes, and cut paperwork and labor—saving an estimated 200+ payroll hours per year, about $900 per month, roughly 15 hours of paperwork per week, and faster inventory tasks (e.g., 45 minutes/week saved).

Sportsman’s Guide

Derek Weidner

Compliance Associate