Case Study: Feeney’s Garden Center reduces inventory and boosts customer service with Epicor Eagle (Epicor)

Feeney's Garden Center - Customer Case Study

Feeney’s Garden Center, a family-owned lawn and garden retailer in Feasterville, PA with nearly 10,000 SKUs across two acres, faced inefficient and inaccurate inventory tracking and lacked timely data for decision-making while competing with big-box retailers.

By implementing Epicor Eagle — including Suggested Order, RF scanners, Loyalty Program, Viewers and Business Advisor — Feeney’s sped receiving, tightened inventory control (reducing overall stock while keeping popular items available), ran targeted promotions to retain customers, and gained analytics that enabled faster, data-driven decisions and improved customer service.

Feeney's Garden Center

Jim Feeney

Owner, Feeney's Garden Center