Case Study: Century A/C Supply achieves faster growth and a superior customer experience with Epicor

Fast-Tracking a Superior Customer Experience and Resilient Growth

Century A/C Supply, a Texas-based HVAC distributor that grew from one location to 13 branches, needed a new ERP system because its existing software lacked the data access, inventory management, and business visibility required to support its growth. The company turned to Epicor and selected Epicor Prophet 21 to better align technology with its customer-first culture and expanding operations.

Epicor implemented Prophet 21 with a deliberate rollout and strong training support, along with integrations to wireless warehouse tools and forecasting systems. The results included improved inventory accuracy, faster order and pickup times, better demand planning, and more efficient branch operations; since implementation, Century A/C Supply says sales have more than doubled, and several branches increased sales by 15% to 30% in a single year without adding warehouse staff.

Century A/C Supply

Ken Schreiber

General Manager