Case Study: Dr. Ike's Home Center achieves 10% annual sales growth and slashes inventory shrink with Epicor Eagle

Family-Owned Business Experiences 10% Increase In Sales With Epicor Eagle

Dr. Ike’s Home Center is a family-owned hardware and home center with three stores in Laredo and Zapata, Texas, and more than 80 years in business. Facing the need to make better use of its growing data, empower managers to run the business remotely, and improve inventory performance, the company set out to modernize its systems to drive sales and operational improvements.

Dr. Ike’s implemented Epicor Eagle along with Eagle Performance Manager and Eagle Mobile Manager to get minute-by-minute insights and mobile access. The result: sales are up 10% annually, gross margin rose from 28% to 35%, inventory shrink fell from 4% to under 1%, select items decreased 25%, weekend display merchandising boosted sales by 5%, and a remote credit override saved a $3,800 sale — while buying decisions at markets became more data-driven.

Dr. Ike’s Home Center

Carolyn Epstein

CFO