Case Study: ChemArt achieves 50% faster production reviews and streamlined manufacturing operations with Epicor ERP

Etching a template for future growth with Epicor ERP

ChemArt, a Lincoln, Rhode Island–based maker of custom decorative products and an industry leader in photo-chemical etching (including the official White House ornament since 1981), needed a modern ERP to support growth by coordinating its custom design and manufacturing divisions and managing project details from order entry through final shipment.

ChemArt implemented Epicor ERP, gaining real-time dashboards and barcode tracking, web-order integration (eliminating manual entry), and a Product Configurator that reduced engineering time by 20%. The system cut the production review process by 50%, streamlined PO-to-payment and month‑end close by about 25%, and improved company-wide visibility for better strategic decisions.

ChemArt

Susan Boynes

Information Systems Manager