Case Study: WD-40 Company achieves 30% revenue growth and streamlined operations with Epicor ERP

ERP and message flow integration makes WD-40 geared for growth

WD-40 Company, a global consumer products firm with European headquarters in Milton Keynes, faced rapid growth and international expansion that left departments working on disparate systems, rising order volumes, and an aging EDI setup. The business needed an enterprise-class ERP and tightly integrated EDI to standardize processes across countries and support continued expansion while the company prepared to migrate to Epicor E9.

WD-40 updated its Epicor ERP environment and partnered with TIE Kinetix to deploy an integrated EDI solution (initially tied to Epicor iScala and migrated in parallel to E9) using SaaS managed services. The rollout streamlined workflows, sped customer onboarding (now meeting 6–8 week commitments), eliminated duplicate payments, reduced shop-floor errors and improved labor reporting—supporting about a 30% revenue increase over two years and better customer experience without adding headcount.

WD-40 Company

Jonathan McCoy

Manager I.T