Case Study: Etna Supply Company achieves streamlined distribution and improved productivity with Epicor Eclipse

Epicor University turns plumbing distributor into Epicor Eclipse power users

Etna Supply, a 50-year-old plumbing distributor headquartered in Grand Rapids with 18 locations across Michigan, Ohio, and Indiana, needed to replace an antiquated system to support rapid growth. The company sought a user-friendly ERP that could be adopted by every department and simplify operations across multiple sites.

Etna implemented Epicor Eclipse in 2010 and leveraged Epicor University’s live, role-based LMS training to build cross-functional expertise. The result: companywide adoption and stronger distribution operations, faster product movement through the DC, streamlined digital product numbering (reducing complex UPC handling), and measurable gains in productivity and efficiency as staff became Eclipse power users.

Etna Supply Company

Bill Meldrum

Director of Operations