Case Study: Kroll International, LLC achieves streamlined warehouse operations and a 21.7% productivity boost with Epicor Prophet 21 WWMS

Epicor Prophet 21 streamlines warehouse operations for wholesaler

Kroll International, a Shelby Township, MI–based wholesale distributor of law enforcement, tactical, and public-safety equipment stocking over 100,000 products, needed to greatly increase its receiving, inventory control, and shipping capabilities to support growth and improve warehouse efficiency.

Kroll implemented Epicor Prophet 21 ERP with Epicor’s Wireless Warehouse Management System, enabling paperless operations, real-time inventory visibility, and performance metrics. The solution cut paper use by 3,500 lbs/year, improved order accuracy (reducing returns by 10%), raised staff productivity 21.7%, maximized warehouse space to hold more stock, supported same-day shipping for orders received by noon, and earned an Epicor Customer Excellence Award.

Kroll International, LLC

Trevor McDermott

IT Manager