Case Study: Gealan achieves streamlined 24/7 ordering and reduced errors with Epicor iScala Storefront (Epicor)

Epicor Opens Windows to Efficiency for Gealan

Gealan Romania, the Bucharest‑based subsidiary of Germany’s Gealan Fenster Systeme and a market leader in PVC profiles for doors and windows, supplies nearly 600 partner companies from five locations. Rapid expansion and a catalogue of about 10,000 parts—combined with many small, just‑in‑time orders—created bottlenecks: manual faxing and re‑entry of orders, fragmented systems and slow financial and logistics workflows were limiting efficiency.

Gealan deployed Epicor iScala Storefront and Service Connect fully integrated with its Epicor iScala ERP so partners can place orders online 24/7 and transactions flow automatically into core systems. In the first 18 months roughly 60 partners placed 2,300 orders worth about €2M; the company reduced primary document processing, cut human errors, improved headcount efficiency, sped order entry (≈1.5 seconds) and gained a solution that is quick to implement and easy to manage.

Gealan

Marius Magirescu

IT Coordinator, Gealan Romania