Case Study: Maxiim achieves faster fulfilment, higher order volumes and an 80% reduction in purchasing work with Epicor ERP

Epicor inspires leading electronics distributor to increase order volumes, accelerate fulfilment and develop new business

Maxiim (and sister company Total PDA) is a Scotland‑based consumer electronics distributor serving major retailers and brands. With about 40 staff and a £25m turnover, the business outgrew a mix of disparate legacy systems and faced manual, time‑consuming pricing and order processes, limited integration with retailers and seasonal demand spikes that required a more scalable, flexible ERP platform.

The company implemented Epicor ERP with Epicor Service Connect to consolidate systems and automate pricing, order and supplier workflows. The change cut purchasing effort by ~80% (part setup time fell from 15–20 minutes to 2–3), increased order throughput from ~200 to nearly 1,000/day with the same staff, reduced fulfilment from hours to minutes (fastest dispatch in 6 minutes), and delivered easier integration and faster development to win new retail business.

Maxiim

Allan Walker

Managing Director