Case Study: Unilever achieves accurate downtime capture and accelerated TPM with Epicor Informance

Epicor Informance EMI captures accurate downtime and accelerates TPM initiative

Unilever, a global manufacturer of food, home, and personal care products headquartered in Englewood Cliffs, NJ, was advancing a Total Productive Maintenance (TPM) program but struggled with manually collected, inconsistent data—especially for minor stops—and shop-floor reports that were hard to use for analysis and continuous improvement.

Deploying Epicor Informance enterprise manufacturing intelligence across more than 15 plants provided real-time, standardized data capture (“one way, same way”), automated reporting, and the ability to track OEE and minor downtime quickly. The system enabled prioritized, fact-based CapDO improvement work, clearer accountability at all levels, faster identification of improvement opportunities, and measurable ROI as OEE gains translate directly into significant cost savings.

Unilever

Terry Herber

Manager of Industrial Engineering