Case Study: Schoeller Allibert achieves global sales efficiency and up to 15% time savings with Epicor iScala CRM

Epicor helps leading reusable transport packaging company go from local to global sales

Schoeller Allibert, a Netherlands‑based manufacturer of reusable transport packaging formed by a 2012 merger, expanded rapidly from local to global operations and needed a single, internationally usable CRM that integrated with its ERP. Sales teams had inconsistent CRM usage and poor visibility into production, forecasts and customer data, making planning and international coordination difficult.

Epicor iScala CRM—integrated with the company’s iScala ERP and Microsoft tools—gave 250 salespeople direct, mobile access to sales and production data, enabling on‑site quoting, reliable forecasting and centralized reporting. The rollout cut administrative time, improved customer communication and confidence, and delivered up to 10–15% time savings for the sales force, supporting growth and stronger sales performance.

Schoeller Allibert

Magnus Enocson

Director Business Applications