Case Study: Vacon achieves faster ERP training and increased user proficiency with Epicor Knowledge Mentor

Epicor Helps Leading Drives Manufacturer Vacon Improve ERP System Training

Vacon, a Finland-based manufacturer of energy-saving AC drives with global production and sales operations, needed a more efficient way to train employees after implementing a new ERP system. Their previous approach—face-to-face sessions, virtual meetings and slide decks—was fragmented and didn’t scale for the broader user base or support consistent, role-based learning.

Vacon adopted Epicor Knowledge Mentor to create, deploy and manage customizable, role-based training from a single content source. After targeted instructor-led training for key staff, Vacon published process guides and interactive materials on its intranet, achieving faster user proficiency, a quick return on investment, support for multiple learning styles and expected long-term reductions in training and support costs.

Vacon

Mika Penttilä

Chief Information Officer