Case Study: J.P. Hart Lumber achieves faster quoting, leaner operations, and on-time deliveries with Epicor Falcon (Epicor)

Epicor Falcon enables quicker response to economic downturn

J.P. Hart Lumber, a San Antonio–based lumber distributor founded in 1939 with seven locations and 100+ employees, faced growing complexity from rapid expansion and then an economic downturn. The company needed to scale operations, eliminate time-consuming manual processes, improve quote and delivery management, and gain clearer business visibility to respond faster to price changes and lower sales volumes.

Hart Lumber implemented Epicor Falcon (including FIFO layering, Quotes & Bids, Dispatch & Delivery System, and Performance Driver Suite) to automate quoting, inventory costing, deliveries, and reporting. The result: faster quote updates (managing 5,000+ quotes in minutes), real-time delivery alerts, dashboard-driven KPIs, reduced inventory and staffing, higher inventory turns, lower costs, new customer wins, and readiness for future growth.

J.P. Hart Lumber

Mark Furse

VP Engineered Wood Products, J. P. Hart Lumber