Case Study: Mid-West Metal Products achieves 20% labor cost reduction and 30% sales growth with Epicor ERP

Epicor ERP enables growth through simplification of industrial process

Mid-West Metal Products Co., Inc., a 150-employee industrial metal fabricator in Muncie, Indiana, faced rapid growth across multiple manufacturing and distribution sites and needed better access to historical sales data plus automation of shipping, processing, packing, and picking across five locations to support expanding wholesale and retail business.

Mid-West implemented Epicor ERP to centralize data and automate operations; the system revealed production inefficiencies, enabled a 20% reduction in labor costs and a 30% increase in sales in the first year, clarified product-line profitability, and streamlined order processing—eliminating manual faxes and constant status follow-ups—while supporting plans to add a web store integrated with distributor portals.

Mid-West Metal Products

Chip Rolfsen

ERP Administrator