Case Study: Feruni Ceramiche achieves faster financial reporting and data-driven growth with Epicor ERP & EPM

Epicor EPM Software Helps Feruni Drive Business Growth

Feruni Ceramiche, a Malaysia‑headquartered maker and retailer of upmarket ceramic and porcelain tiles with production in Malaysia, China, Italy and Spain and six lifestyle stores across Asia, was experiencing double‑digit growth and international expansion. As sales and operational data volumes grew, the company lacked a way to structure, interpret and report that information quickly enough to track performance, identify gaps, or refine marketing and sales strategies.

Feruni implemented Epicor ERP and then Epicor EPM (Enterprise Performance Management), integrating EPM with the financial module for rapid one‑day go‑live. The solution delivered structured, drill‑down analytics and a sales/operations canvas to track customer journeys and conversion rates, cut financial reporting from about an hour to seconds, speed issue detection and cross‑team collaboration, and provide marketing insights that support continued growth.

Feruni Ceramiche

Sean Yu

Senior Finance Manager