Case Study: White’s Lumber achieves timelier, more accurate operations and higher inventory turns with Epicor BisTrack

Epicor BisTrack software helps New York building supply company where it matters most

White’s Lumber and Building Supply is a fourth-generation building materials distributor based in Watertown, New York, with four locations and a mix of professional and retail customers. Facing outdated systems that produced paperwork bottlenecks and limited visibility into purchasing, inventory and order documentation, the company sought a modern solution to streamline operations and reduce errors.

White’s implemented Epicor BisTrack, including Scan Track for document attachments, which delivered more timely, accurate sales and financial data, tighter purchase-order/invoice matching, and stronger controls for special orders. The result was higher inventory turns, fewer billing mistakes, easier order tracking, and a smooth, easy-to-learn interface supported by responsive Epicor service—improving efficiency and the company’s bottom line.

White’s Lumber

Brad White

President