Case Study: North American Lumber achieves integrated operations and a 6% GMROI lift with Epicor BisTrack

Epicor BisTrack helps LBM dealer integrate operations and improve business performance

North American Lumber, a fourth-generation, privately owned lumber and building materials company based in Winnipeg with 19 stores, a concrete plant, a truss plant and two RTM facilities, serves pro builders and DIY customers across western Canada. The company faced inconsistent processes, multiple software platforms across branches and limited visibility into business information, which hindered inventory, purchasing and rebate management.

By standardizing on Epicor BisTrack as a single business management system, North American Lumber consolidated data, connected processes from POS to GL, and gave managers real-time visibility across all locations. The implementation improved inventory purchasing and transfers, streamlined rebate programs, increased GMROI by 6%, strengthened cash flow and delivered company-wide efficiencies and cost savings while enhancing contractor services.

North American Lumber

Bruce Granke

Vice President of Finance