Case Study: E.F. Bailey Company achieves 31% reduction in AR days and 1.5% profit margin increase with Epicor Professional Services

E.F. Bailey Company - Customer Case Study

E.F. Bailey Company, a Seattle-based industrial distributor with 11–50 employees, needed to increase ROI on its Epicor solution after struggling with slow manufacturer price updates, poor inventory classification, and rising accounts receivable. These weaknesses caused outdated pricing, manual workarounds, inconsistent sales information, and delayed responses to outstanding customer debt.

Epicor Professional Services provided an Application Consultant who optimized price imports, reclassified inventory and purchase points, and implemented AR intervention processes. Within about two and a half months E.F. Bailey cut AR days by 31%, increased profit margins by 1.5%, and expects roughly a 10% reduction in annual inventory investment, delivering rapid, measurable returns.

E.F. Bailey Company

Dan Cornish

General & Operations Manager, E.F. Bailey Company