Case Study: Consolidated Gypsum and Roofing Supply achieves greater efficiency, accurate rebate management, and improved profitability with Epicor BisTrack (Epicor)

Drywall and roofing supplier gains efficiency, accuracy and profitability with Epicor BisTrack

Consolidated Gypsum and Roofing Supply is an Edmonton-based lumber and building materials distributor with six locations serving contractors and building retailers in Alberta and Saskatchewan. Facing an aging legacy system, the company needed to reintroduce industry best practices and handle complex building-materials issues — especially rebate management, discount accountability, and product selection to maximize GMROI — without the high customization cost of a generic ERP.

They implemented Epicor BisTrack, an industry-specific system that automated rebate accounting, tightened pricing controls with approval workflows, and centralized dispatch and inter-branch delivery. Results included 50%–75% time savings in accounts payable, rebate-related month-end reporting cut from six weeks to 2–3 days, faster invoicing (up to three days earlier), quicker dispute resolution via a mobile delivery app, improved GMROI, and new sales opportunities through EDI and a customer web portal.

Consolidated Gypsum and Roofing Supply

David Archutick

CFO