Case Study: Driftwood Garden Center achieves improved inventory turns and repeat sales with Epicor Eagle solutions

Driftwood Garden Center Finds Success with New Informative Tools

Driftwood Garden Center, a family-owned retailer with two locations in Naples and Estero, Florida, faced poor visibility into promotion effectiveness and spent excessive time pulling data from their Epicor Eagle system. Seasonal gift items and live plant material created inventory headaches and frequent unsellable stock, making it hard for buyers and managers to know what to reorder or promote.

By implementing Epicor Eagle Inventory Planner, Performance Manager, and Eagle Loyalty, Driftwood gained forecasting, dashboards, and customer insights that streamlined buying and merchandising. Inventory Planner improved turns and reduced stockouts, Performance Manager exposed cross-sell opportunities (leading to big fertilizer sales increases) and made promotion and pricing decisions faster, and Eagle Loyalty grew to about 14,000 members—driving repeat business, better margins, and more efficient, data-driven operations.

Driftwood Garden Center

Brad Hazelett

Co-Owner