Case Study: Dorner Manufacturing Corporation achieves streamlined, compliant global shipping with Epicor (AgileShip Manifest for Epicor ERP)

Dorner Manufacturing Streamlines Shipping Activities with AgileShip Manifest and Epicor ERP Solutions

Dorner Manufacturing Corporation, a Hartland, Wisconsin–based leader in conveyor systems, faced the challenge of managing complex domestic and international shipping for built-to-order products while ensuring on-time delivery, customs compliance, and consistent documentation across multiple carriers and changing rules. With shipments to dozens of countries and strict regulatory requirements (Sarbanes-Oxley, DOT, U.S. Customs), Dorner needed a streamlined, reliable shipping process and better visibility at the shipping dock.

By integrating AgileShip Manifest with Epicor ERP, Dorner automated rating, labeling and documentation, added features like Phantom Pack for pack visibility, and customized tariff-code generation via the solution’s SOA architecture. The result: more than 60,000 shipments to 39 countries over two years with fewer customs delays and fines, lower shipping costs, improved compliance and dock-level visibility, and consistent on-time delivery—even to challenging destinations such as Puerto Rico.

Dorner Manufacturing Corporation

Dave Leannah

IT director, Dorner Manufacturing